Over time, healthcare has evolved from a service-oriented model to a patient-centric, outcome-focused model where patient satisfaction and healthcare outcomes are critical metrics for institutions and private practices alike. So how do you access this critical feedback? Paper and telephone based patient surveys are obsolete today. Nearly everyone is connected via mobile or Internet. Patients respond better to surveys delivered at the point-of- care because it’s convenient!
Real-time Patient Satisfaction Surveys should be a best practice standard at your clinic. Identifying and addressing specific opportunities in real-time can lead to better organizational performance and, ultimately, better patient outcomes. Clear Digital Media has developed a tablet-based Instant Patient Satisfaction platform and live reporting dashboard to capture the experience of your patients in real-time. Measuring patient satisfaction at the point-of-care will give you a clear, data-driven method for ensuring your staff are all delivering a positive, consistent experience.
Use PatientPoll™ before or after the exam and instantly identify areas for improvement. Whether you have one, two, or many providers in your practice or group, PatientPoll™ will help you orchestrate the perfect patient experience. Contact 877-999- 4483 or [email protected] today for a PatientPoll™ demo!